User Privacy Policy


By creating a profile on reviewswrite.com you accept the terms contained in this Privacy Policy, which govern the processing of your personal data on the Website.

You are welcome to contact our Data Protection Officer (DPO). If you have any questions about the data processing activities performed by us, you are welcome to contact our DPO by email at: cmp@reviewswrite.com

Personal Data

When you contribute a review on our website, we'll automatically create a personal account for you and gather specific personal information:
Your Name (unless you've opted to remain anonymous)
Your email address
Social Media Profile (if provided)

Name and email information are necessary to post a review on the website. Reviewers can bolster their reviews by including social media details, allowing us to store publicly available data from your profile. As the Data Controller, we might share this information with the companies being reviewed.
reviewswrite.com serves as an open review platform, typically displaying your name alongside your review unless you've chosen anonymity. Even when reviews are published anonymously, contactable data remains visible to the reviewed company if they subscribe to our services.

As the data processor, we'll use the information you supply to:

Offer our services, showcasing your reviews and providing access to your profile and our website
Recognize you as a reviewer upon logging in or revisiting the website
Authenticate the authenticity of your reviews
Address your queries and offer customer support
Relay messages from the reviewed company through the website
Enable social sharing and identification features
Abide by legal mandates, industry standards, and our internal policies

Information in reviews

When you share a review about a company or product through our Website, we gather the details you provide in your review and associate it with the specific product or company under review. Sometimes, we might reach out via email to verify the information or documentation regarding your experience. If you respond to a company's invitation via our review collection services and post a review on the Website, the inviting company will have access to both the review and the reviewer's personal information. Should you choose to verify your review by including social media details, this information, along with publicly accessible social media metrics, will be incorporated into your account.

Cookies

The website utilizes cookies, which are digital data stored on your computer. These cookies do not identify individual users but rather the user's computer, serving various purposes.

Data processor & Data controller

reviewswrite.com operates as the Data Processor until a review is submitted by a reviewer. We serve as a data processor to assist companies using our website services in gathering authentic reviews. When a company using our solution shares data for review collection, they function as the data processor until the individual leaves a review and agrees to our terms and conditions. We may collect information, including your name, email address, purchase details, and social media data.

Once a reviewer has penned a review, reviewswrite.com transitions to the role of Data Controller. Clients subscribing to our services and undergoing reviews have access to this data as Data Processors. We don't hold responsibility for the privacy practices of companies operated or owned by third parties. The information practices of such third-party websites or applications are governed by their respective operators' privacy policies.

All data processed as a Data Processor is deleted within 360 days. To opt out of communication from reviewswrite.com, use the unsubscribe button in received emails or contact us via cmp@reviewswrite.com. We store data in the region where it's collected, maintaining data servers in the UK, European Union, USA, and Australia.

For inquiries related to your personal data where reviewswrite.com functions as the "Data Controller" according to this privacy policy, direct your questions to email. When reviewswrite.com functions as the "Data Processor" (prior to a review being written), as described in this privacy policy, direct your inquiries regarding your personal data to the respective merchant, retailer, or service provider.

The reviewswrite.com experience

  • Since 2014, the community has reviewed over 180,000 businesses, and more than 750 million individuals have utilized these reviews to discover outstanding businesses. Writing a review is open to anyone, and any business can register. Leveraging reviews, reviewswrite.com links customers with excellent small businesses globally.

  • The overall rating for any business is calculated as a weighted average of individual ratings. Half of the weight (50%) is derived from the average rating of all reviews, while 25% comes from the average of reviews written in the last 12 months, and the remaining 25% is based on the average of reviews from the last month. In the absence of reviews during the 12-month or 1-month weighting periods, an "average" rating, such as 3 stars, is assigned.This rating system aims to embody the principle that recent reviews hold greater significance for consumers than older ones.

  • Absolutely not! We do not permit businesses to pay for the removal of negative reviews. This article provides insights into our efforts to foster trust between consumers and businesses. We value and welcome reviews from anyone who has had a genuine experience with a business, whether it's positive or negative. At reviewswrite.com, all reviews are treated equally, regardless of whether they pertain to a free or paid business user.

  • Individuals possess the right to express their genuine opinions regarding a business's products, services, or conduct. Businesses engaging in practices like threatening reviewers or providing compensation in exchange for the removal of reviews might be breaching the Consumer Review Fairness Act (CRFA), a law upheld by the Federal Trade Commission and state Attorneys General. If a company insists on the removal of your review as a condition for a refund or exchange, remember that you can re-publish or create another review once the issue is resolved. Incidents of this nature can also be reported to compliance@reviewswrite.com.

  • Our advanced software is designed to detect and eliminate fake reviews by identifying specific characteristics that may indicate their inauthenticity, such as signs that multiple reviews are authored by the same person. The software continually evolves and enhances its capabilities over time. In addition to our automated system, we have a dedicated Review Team that conducts manual spot checks on reviews to identify and address potential fakes. Given the high volume of reviews we receive, it's challenging to manually review every piece of feedback, but we make every effort to cover as much ground as possible. Our community plays a crucial role in combating fake reviews by flagging suspicious ones. This proactive involvement from the community enables our Review Team to conduct more in-depth examinations of potentially fraudulent reviews. Community participation is instrumental in our ongoing efforts to maintain the integrity of the review system.

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