Terms & Conditions


This Agreement pertains to individuals, businesses, and organizations (referred to as "Customers") utilizing the reviewswrite.com review service ("reviewswrite.com Review Collection Service"), encompassing, but not limited to, trial usage of the reviewswrite.com Review Collection Service.

ACCEPTANCE

The following terms of use (hereby referred to as the 'terms') control the utilization of our services (referred to as 'services'), encompassing the submission of review posts on the reviewswrite.com website (referred to as 'the website'). In these 'terms,' 'we,' 'us,' and 'our' pertain to reviewswrite.com. Should you choose not to agree with these terms, you are prohibited from using the website or services. Your use of the website and/or services confirms your acceptance of these terms.

REGISTERED USER

In order to fully utilize the services, registration as a user on the website is required. During registration, you're to select a password to be used alongside your email address for logging onto the website. Your password is exclusively for your account and should not be shared or made accessible to others. We retain the right to delete your account without prior notice. As a registered user, you possess a non-transferable license to view our content, but not to copy, distribute, or engage in any commercial exploitation of it.

UNAUTHORISED ACCESS

Due to competitive reasons, access to our client dashboard is restricted for direct competitors, which includes but isn limited to Trustpilot, Sitejabber, Yotpo, or Feefo along with their employees and agents. Unauthorized access by competitors is considered illegal. In the event that competitor access is identified, we reserve the right to impose a $100,000 USD monthly access fee. By signing up for a client account, you explicitly agree to this condition and acknowledge that the access charge is fair under all circumstances. Considered as a predetermined compensation amount, you, as the principal representing the relevant competitor, agree that it reasonably estimates the potential loss and hence is not void as a penalty.

THIRD PARTY PLATFORMS AND CONTENT

You have the option to use our services alongside specific third-party platforms, add-ons, websites, or publishers (such as, but not limited to, Google), which are services or products not provided by us and that you choose to integrate or enable for use with our services (referred to as 'Third-Party Platforms'). Your use of these Third-Party Platforms is governed by your agreement with the relevant provider. We do not have control over, and cannot be held liable for, Third-Party Platforms, including their security, functionality, operation, availability, or compatibility with our services, nor how these platforms or their providers utilize any data. By enabling a Third-Party Platform to integrate or function alongside our services, you give us authorization to (i) access and exchange your content and data, including personally identifiable information, with the Third-Party Platform on your behalf, and (ii) if mandated by the applicable Third-Party Platform, retain data for the specified time period and in accordance with the terms of the said platform, always in alignment with our Data Processing obligations.

DISCLAIMER

You acknowledge that reviewswrite.com does not create or post contributions on the website and cannot be held liable for the reviews and comments displayed. For review removal or website-related concerns, contact support@reviewswrite.com.

You acknowledge that reviewswrite.com holds no responsibility for the accuracy or entirety of contributions published by registered users on the website. reviewswrite.com does not review or edit contributions by registered users and bears no responsibility for their content. If contributions contain links to third-party sites, reviewswrite.com assumes no liability for the linked website's content.

The recommendations and references to physical or online businesses by reviewswrite.com are for guidance only, and you agree that reviewswrite.com cannot be held responsible if the recommendation proves unsatisfactory. reviewswrite.com makes no explicit or implied warranty about website availability, business interruptions, and cannot be held responsible for technical failures, market disruptions, or downtime leading to revenue loss, goodwill loss, or similar setbacks.

reviewswrite.com retains the right to modify these terms at any time and to close the website without prior notice. We explicitly reserve the right to remove reviews that, in our discretion, are suspected of being deceptive or externally influenced. Reviews obtained outside the reviewswrite.com system may be flagged and moderated.

The reviewswrite.com experience

  • Since 2014, the community has reviewed over 180,000 businesses, and more than 750 million individuals have utilized these reviews to discover outstanding businesses. Writing a review is open to anyone, and any business can register. Leveraging reviews, reviewswrite.com links customers with excellent small businesses globally.

  • The overall rating for any business is calculated as a weighted average of individual ratings. Half of the weight (50%) is derived from the average rating of all reviews, while 25% comes from the average of reviews written in the last 12 months, and the remaining 25% is based on the average of reviews from the last month. In the absence of reviews during the 12-month or 1-month weighting periods, an "average" rating, such as 3 stars, is assigned.This rating system aims to embody the principle that recent reviews hold greater significance for consumers than older ones.

  • Absolutely not! We do not permit businesses to pay for the removal of negative reviews. This article provides insights into our efforts to foster trust between consumers and businesses. We value and welcome reviews from anyone who has had a genuine experience with a business, whether it's positive or negative. At reviewswrite.com, all reviews are treated equally, regardless of whether they pertain to a free or paid business user.

  • Individuals possess the right to express their genuine opinions regarding a business's products, services, or conduct. Businesses engaging in practices like threatening reviewers or providing compensation in exchange for the removal of reviews might be breaching the Consumer Review Fairness Act (CRFA), a law upheld by the Federal Trade Commission and state Attorneys General. If a company insists on the removal of your review as a condition for a refund or exchange, remember that you can re-publish or create another review once the issue is resolved. Incidents of this nature can also be reported to compliance@reviewswrite.com.

  • Our advanced software is designed to detect and eliminate fake reviews by identifying specific characteristics that may indicate their inauthenticity, such as signs that multiple reviews are authored by the same person. The software continually evolves and enhances its capabilities over time. In addition to our automated system, we have a dedicated Review Team that conducts manual spot checks on reviews to identify and address potential fakes. Given the high volume of reviews we receive, it's challenging to manually review every piece of feedback, but we make every effort to cover as much ground as possible. Our community plays a crucial role in combating fake reviews by flagging suspicious ones. This proactive involvement from the community enables our Review Team to conduct more in-depth examinations of potentially fraudulent reviews. Community participation is instrumental in our ongoing efforts to maintain the integrity of the review system.

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